Return & Exchange Policy

  • 本店只接受由 Cleanout Beauty 所造成的任何損毀或貨品與訂單不吻合時的退貨或換貨。其他情況一律不接受退貨及換貨服務。
  • 本店寄出之貨品均經過妥善包裝,因此由第三方運輸公司所造成之損失,本店恕不負責。
  • 基於衛生問題,已開封的產品一概恕不退換。
  • 如有任何爭議,本店將保留最終決定權。

若您期望退換的商品符合退換貨政策,請在收到商品後的 7天內與 Cleanout Beauty 聯絡,退換貨品為免運費。 如貨品因缺貨問題而不能提供換貨,本公司將安排退款。

 

  • We only accept returns of defective products or orders wrongly sent by Cleanout Beauty. We do not accept returns or perform exchanges in other situations.
  • Since that products are well-packed before shipping out, we do not bear the damages / loss which caused by third-party transportation companies.
  • It is not possible to return products that are opened because of hygienic reasons.
  • In case of any dispute, Cleanout Beauty reserves the right of final decision.

If you would like to return and exchange products which fulfill the above return and exchange policies, please contact Cleanout Beauty within 7 days upon delivery. The delivery fee is free for return and exchange service. If the exchange service is not available because of running out of stock, refund will be provided.